Please update your payment amount!
Before the January 1, 2025 payment due date, ensure your payment system reflects the correct assessment amount. If you use personal bank bill pay, adjust your payment accordingly. For those enrolled in monthly direct debit payments via ClickPay, confirm that your payment amount is updated for the 2025 assessment rate or set your account to pay the balance in full. Owners often forget to update payment amounts, resulting in outstanding balances and potential late fees. If your account is set to a specific amount, only you can update it before the due date. Assessment coupons will be mailed to all owners not enrolled in ClickPay recurring payments. If you don’t receive yours by December 15, 2024, please contact Customer Care at 866-433-3187 or email AR.DCMetro@fsresidential.com. If you are enrolled in ClickPay Auto Pay through FirstService Residential, you will not receive a coupon booklet, as assessments are automatically deducted from your account.

Trash/Recycling services changes during Thanksgiving week:

• Thursday, November 28th: No Trash or Recycling services provided.
• Saturday, November 30th: Make-up day. Thursday’s regularly scheduled services will be provided on Saturday, November 30th. Please be sure to have your trash and recycling out no later than 6:00am on Saturday morning.

The HOA offices are closed on the following days during Thanksgiving week:

• Wednesday, November 27th: Closed 12:00pm-5:00pm
• Thursday, November 28th: Closed all day
• Friday, November 29th: Closed all day

Important Guidelines Notice

We would like to remind everyone of the importance of keeping our streets clean and safe for everyone. As we enjoy the vibrant colors of the season, it is essential to manage fallen leaves responsibly. Broadlands guidelines prohibit blowing leaves or debris into the streets. Instead, leaves should be bagged in paper bags or bins for proper disposal or mulched into your yard. Please ensure that hired lawn services comply with these policies. Blowing leaves into the streets can lead to clogged storm drains, which may create flooding risks and negatively impact local water quality. Additionally, it can create hazardous conditions for pedestrians and vehicles.

Yard waste is collected on Mondays. Please follow Patriot Disposals guidelines for yard waste collection:

A separate yard waste collection runs each Monday from March 1st through December 24th. During January & February, Yard debris (leaves, grass clippings, brush) may be mixed with trash. Yard waste may not be mixed with recycling. Patriot Disposal will remove yard waste that has been placed at the curb for collection by 6:00am.

Please note the following requirements for the collection of yard waste:

1. Yard waste must be placed either in a bin or a paper lawn bag.
2. Up to 10 bags, bundles, or containers not to exceed 50 pounds each
3. Brush must be less than 4 inches in diameter, cut into 4 foot lengths, and tied in small bundles or bagged and no larger than 2 feet in diameter.
4. Yard debris must be placed in separate containers, marked “yard waste” or in biodegradable bags. Yard waste that is put out at the curb in plastic bags will not be picked up.
5. Yard waste must be placed at the curbside and/or designated area by 6 a.m. for collection.
6. Food waste mixed in with yard waste will be accepted, as it can be composted.

The renovation of the HOA Administrative Office Building at 21907 Claiborne Parkway is now complete. As our staff settles back into this space, there may be delays in responding to resident inquiries. If you need to meet with a staff member, please schedule an appointment using the contact information provided below:

Please ensure your payment system reflects the correct monthly amount as noted below.
For personal bank bill pay, update the payment amount for timely and complete payments.
For ClickPay, adjust the amount to reflect the 2024 monthly rate as shown below or set up automatic payments. If your account is set to pay a specific amount, only you can update it for the 2024 monthly rate.
Assessment coupons will be mailed to owners not enrolled in ClickPay recurring payments. To sign up for ClickPay or make payments, visit www.ClickPay.com/FirstService. Select “pay balance in full” to avoid having to make adjustments for future changes. For assistance, call 888-354-0135 (option 1).

For details of the 2024 Monthly Assessments and Budget, please refer to pages 12-17 in the December 2023 Newsletter, Our Neck of the Woods.

Broadlands 2024 Monthly Assessments