FirstService Residential provides financial management for Broadlands Association, Inc. Contact them at ar.dcmetro@fsresidential.com or 703-385-1133 for all account questions. Please review the monthly assessment and payment information below. Payments are not accepted at the Broadlands HOA office. Assessments may change year to year, therefore please check your account online or contact First Service Residential to ensure you are paying the correct amount to avoid late fees.
2024 BROADLANDS MONTHLY ASSESSMENTS
Please ensure your payment system reflects the correct amount. Assessment coupons are mailed to owners not enrolled in ClickPay recurring payments. To sign up for ClickPay or make payments, visit www.ClickPay.com/FirstService. For assistance, call 888-354-0135 (option 1). Select “pay balance in full” to avoid future updates. For details of the 2024 Assessments and Budget, please refer to pages 12-17 in the December 2023 Newsletter, Our Neck of the Woods.
| Property Type | 2024 New | 2023 Old |
|---|---|---|
| Town Homes | $120 | $116 |
| Demott & Silver Town Homes – landscape services) | $153 | $148 |
| Single Family Homes (VDOT Streets) | $103 | $99 |
| Single Family Homes (private Streets) | $124 | $120 |
| Hillside Single Family Homes (VDOT Streets – landscape services) | $165 | $159 |
| Courtyard Homes & Hillside-Rainer Pl (landscape services) | $186 | $180 |
| Park Glen Villas (landscape services – outside of fenced areas) | $142 | $138 |
| Southern Walk Assessments – *The monthly rate will decrease to $20 per month beginning June 1, 2024 and will remain at that rate until December 31, 2024. If you live in the south section of Broadlands, you may be a ‘part of the sub association, Southern Walk at Broadlands. The assessment you pay for SW is for the Verizon Fios contract. Please make sure that the SW HOA assessment and the Broadlands HOA assessment are paid separately to prevent any issues with each account. For all questions related to the SW Verizon assessment, please contact the SWHOA HERE>> | $75/$20* | $75 |
| Condos – The following fees are for informational purposes only as they are included when paying your condo association dues. For assessment, refi, or condo related questions, please contact condo manager, please click HERE for condo information: | ||
| –Condos (Signature and Villages) –Condos (Demott & Silver – includes trash & road maintenance) | $77 $120 | $73 $116 |
*********CLICKPAY PAYMENT NAME CHANGE – AUGUST 2024*********
We have been informed that ClickPay has changed the name that will appear on your bank/credit card statement when paying your assessments. The new name that will appear is “PROPRTYPAY” instead of “BROADLANDS Assoc”. If you have any questions regarding your assessment payments, please contact FirstService Residential (FSR) at 703-385-1133 or ar.dcmetro@fsresidential.com.
*********NEW FEES CHARGED BY CLICKPAY – JULY 2024*********
NOTICE FROM FSR: Please be advised that beginning July 15, 2024, ClickPay has been authorized BY FSR to implement a $3.00 convenience fee for any owner making a one-time payment on their portal. Owners selecting this payment option will see this additional amount added to their total amount prior to approving the payment. Please note that owners can still choose to pay their assessments at no cost:
· Recurring ACH through ClickPay – Owners can select a pre-determined date for their funds to be withdrawn from their bank account
· Online Banking Bill Pay – Owners use their bank online bill-pay platform
· Mailing Checks to the lockbox – Owners can mail their checks to the lockbox with their assessment coupon or invoice
We encourage owners to set-up recurring payments or bank bill-pay at no cost. These options ensure the timely receipt of payments to the association and reduce the number of questions and issues related to one-time payment processing, and delays with the postal service delivering checks. While this might only affect a small number of the owners, as many of them already use the no cost options listed above, we wanted you to be aware in case you are contacted by an owner inquiring about this change.
PAYMENT OVERVIEW:
1. Pay via ClickPay: Partners with FirstService Residential to allow you the opportunity to submit payments directly to them through our online portal. With ClickPay you can set up an automatic payment schedule so that you have one less thing to worry about. Owners can logon to ClickPay via the FirstService Residential Connect® page, or directly at www.clickpay.com/firstservice. Through ClickPay, owners may make a recurring or one-time payment via e-check or credit card online or over the phone at 1-888-354-0135. Echeck payments are processed at no charge to the owner. Processing fees apply for all credit card payments. Please allow 3-5 business days, depending on the date/time and type of the payment, for the payment to reflect on your Assessment account to avoid any potential late fees. You can set up payment reminders to help keep you on track. Questions? Call 888.354.0135 (option 1) or visit ClickPay.com/GetHelp.
2. Pay by Check: Should you choose to pay by check or money order, please make payable to Broadlands Association, Inc. and mail to Broadlands Association, Inc., c/o FirstService Residential, P.O. Box 30403, Tampa, FL 33630-3403.
ASSESSMENT PAYMENTS ARE NOT ACCEPTED AT THE HOA OFFICE IN BROADLANDS.
3. Bank BillPay: Should you choose to make payments using your bank’s billpay service, please submit payments to: Broadlands Association, Inc., c/o FirstService Residential, P.O. Box 30403, Tampa, FL 33630-3403. Phone number 703-385-1133.
ASSESSMENT ACCOUNT FOR RESIDENTS
—Balance inquiries, coupons & assessment questions: Contact FirstService Residential at ar.dcmetro@fsresidential.com or 703-385-1133.
—Account History or Statement? Please request a “transaction history report” through ar.dcmetro@fsresidential.com
SET UP AND VIEW YOUR ACCOUNT INFORMATION
To create your account, please follow the registration steps below. Account numbers are required and can be found on your monthly coupon stub.
Step 1: Go to https://Broadlands.connectresident.com
Step 2: Click Login and select the option to Create Account
Step 3: Register with your email address
Step 4: Link your account using your home address or account number
Please note: If you need any assistance registering or linking your account, please call FSR at 800-870-0010. You can also watch this step-by-step walkthrough video. Renters should submit their name and address to ar.dcmetro@fsresidential.com. Condo inquiries – please contact applicable management HERE>>
When set up, you can access the portal easily via the website or the mobile app. We have implemented modern security measures to ensure that your account and information are secure and protected. This provides easy access to:
– View and update your profile information
– Make association payments and view your account history
– Access community forms, documents, and FAQs
– And much more! Learn more with this brief overview video.
RESALE DOCUMENTS
Visit the First Service Residential website to place an order for resale information. Enter the zip code and you will be directed to the order site. Please be sure that you get a confirmation that you have entered all the required components of the order and that it is complete. You will have the ability to track your order. Alternately, you can call First Service Residential at 703.385.1133 to order.
—Resale Fees>>
—Right to Access Properties During Inspections>>
—Condo inquiries – please contact applicable management HERE>>
MASTER INSURANCE, PAYOFF REQUESTS, PUD
—Master Insurance Policy (COI): Please visit Griffin Owens website to obtain this information here: www.griffinowens.com/certificate-of-insurance/
—Payoff/Lending Requests: All “Standard Financial Updates” are available online at www.fsresidential.com under the “Order Documents & Certificates” tab. Simply register or log in to an existing account if you have previously registered. Please contact FirstService Residential/WelcomeLink at (888) 679-2500 with any questions or assistance navigating the website.
—PUD Questionnaires Click HERE>>
—Condo inquiries – please contact applicable management HERE>>
BUDGET
If you would like a copy of the budget, please contact the HOA office at 703-729-9704 or email Sarah@broadlandshoa.com. Please include your name and address in your request.
You must be logged in to post a comment.