To create a master household account, fill in the Initial Add Request form on the CELLBADGE REGISTRATION SITE as a primary member. It will be sent to HOA staff, who will validate your payment. Within 3 business days, you’ll receive a text/email confirming your registration has been added. Then, add household members to complete the registration (STEP 4).

After registering, return to the same site and follow the instructions to enter your credentials and get a unique PIN via text/email to continue to STEP 4.

Enter your PIN to access the Household Members page, and add all household members aged 5 or older, including childcare providers living with you. PLEASE SELECT “OUTSIDE–ADULT” OR “OUTSIDE-CHILD” AS THE RELATION (See Relations Info below for clarification.) After completion, verify the agreement with facility terms and click Complete Registration. Approval may take up to 3 business days. You will receive a text/email indicating acceptance of your Broadlands HOA registration. Remember to submit photos to gain access to the pools.

After we approve your registration, you must email us pictures of all registered members who are 5 years old or older. Please follow the provided guidelines to avoid any delays in the registration process. Our picture processing hours are Monday to Friday, from 9:00 am to 5:00 pm.

Please read “HOW TO SUBMIT PHOTOS”:

• Email an acceptable photo (jpg or png format only, NO HEICs OR PDFs please) of each member in your household to pools@broadlandshoa.com. Copies of driver’s license should be used for 18+ members. For security, you may cross out all info except Photo, Name, Address & DOB before emailing a copy. Recent copies of headshots may be used for children under 18. Pictures will be processed within 3 business days.
• Subject line of email must be written as: “pool photos – Registered Last Name” (i.e. pool photos – Smith)
• Each photo must be attached as a separate file to your email with the following naming convention: “address.firstname” (i.e. 42001Ridgeway.Susan).
• All names must correspond with the registered names in your Cellbadge pool account so they can be imported to the proper record.

Please read “WHAT ARE ACCEPTABLE* PHOTOS?” (copy of valid ID’s or current headshots only)

• To prove residency, adults aged 18 and over must show an ID with their name, picture, date of birth, and address. For security reasons, ID numbers and other information can be crossed out before email submission. If an adult’s ID does not have the registered Broadlands address, they must provide additional documentation along with a photo showing proof of residency. Acceptable documents are settlement papers, utility bills, or a change of address card.
• For children, please email a current headshot. For teens, a copy of their driver’s license/permit may be emailed. Photos for children aged 4 and under are not required.

To access the pools, you don’t need a pass. Once your photos are set up, simply check-in with the lifeguard by giving them your name and address. They will find your “virtual ID card” and photo in the system to allow access. If you need to view or make changes to your pool account, go back to the registration page and get a new pin to access.