Broadlands, Virginia 20148

POOLS ARE OPEN FROM SATURDAY, MEMORIAL WEEKEND TO LABOR DAY MONDAY
Residents of Broadlands can enjoy access to three pools, each providing a unique experience:
Southern Walk, Community, and Summerbrooke.
Registration can be done year-round.

ACCESS THE POOLS
Review the guidelines, then follow steps 1-4 below to create your virtual pool pass account.

GUIDELINES

• REGISTER ONLY ONCE: Registration steps are done only once; do not re-register in future seasons. Follow Steps 1-4 below to create your pool pass account, or you may download the registration instructions.
• PROCESSING HOURS: HOA staff only reviews registrations and imports photos during business hours, M-F, 9am-5pm.
• TENANTS: Must have the owner transfer their pool rights to the tenant by completing the Absentee Owner Statement (AOS) form and submit along with their signed lease to the HOA office at pools@broadlandshoa.com BEFORE registering for the pools. Use of Broadlands amenities will only be issued to either an owner OR a tenant. In NO instance will privileges be granted to both.
• APARTMENT TENANTS: who live at The Arbors & Van Metre apartments must pay first for a pool membership BEFORE proceeding with registration steps 1-4 below. Please scroll down to “Apartment Tenants” block for more details and to pay. Households are registered only once! For future seasons, just pay for this membership.
• GUESTS (of HOA Residents only): For policies and to purchase additional visits beyond your allotted 10, please scroll down to the “Bringing Guests” box below and select the “buy now” button. Additional guest visits are sold in increments of 10 ($40/10 visits) GUEST PASS FAQ’s
• NON-RESIDENTS: See our Outside Household Memberships page for households that live outside of our HOA boundaries.
• HOURS & RULES: Hours vary by pool and month. Please scroll down to review hours and rules.
• HOSTING PARTIES: If residents wish to host a party at one of our pools, they need to get permission first by completing a form. If residents wish to rent pool space, the only area permitted for rentals is at the Rec Pool located adjacent to the Community Pool. Scroll down to “Pool Party Forms” to view details about hosting parties.
• SWIM LESSONS: Swim Lesson inquiries should be sent to lessons@highsierrapools.com
• DISCLAIMER: A valid virtual pool pass is required for admittance into all Broadlands pool facilities. Virtual pool passes will be verified each time a member is checked in and admitted to a pool facility. Pool membership may be temporarily suspended or revoked for failing to comply with the pool rules or disorderly or disruptive behavior. Broadlands reserves the right to reject any resident pool membership for any reason at any time at the sole discretion of management. Scroll down for hours of operations, pool policies and rules.
• QUESTIONS: Contact the HOA office at 703-729-9704, option 4 or pools@broadlandshoa.com.

CREATE YOUR VIRTUAL POOL PASS ACCOUNT

STEP 1 – CREATE HOUSEHOLD ACCOUNT:  Visit Cellbadge.com/Broadlands/register and enter your information under “Initial Add Request” as the primary resident to create a household account. Only provide your street number and name without suffixes (e.g., Ct, Court, etc.). Your request will be reviewed by HOA staff within 3 business days. You will receive a text/email confirmation, and your registration will remain pending until all 4 steps are completed. If you live at the Arbors or Van Metre apartments, you must pay first prior to Step 1, scroll down to the payment area.

STEP 2 – ACQUIRE PIN:  After receiving confirmation from Step 1, return to the registration page and follow the instructions under “Enter or Update Household Members” to request a PIN to continue with Step 3. Pins are a one-time use and must be requested each time you would like to access your account via the cellbadge.com/broadlands/register site by clicking the “Request PIN” button again.

STEP 3 – ADD HOUSEHOLD MEMBERS:  Enter PIN to access the “Household Members” page. MEMBERS MUST BE PERMANENT RESIDENTS! Add all household members ages 5 and older according to the Relation categories below. Once registered, if you need to make changes or add family members to your pool account, please contact pools@broadlandshoa.com for help. You will receive a text/email confirmation within 3 business days. Your registration is still pending until you complete STEP 4 (pictures). After finishing, check the box to agree to the terms and click Complete Registration.

• Select the appropriate “Relation” category when adding members:
  • Owners select either “Owner – Adult” or “Owner – Child” or “child under 5” for household members. Don’t forget to add yourself!
  • Tenants select either “Tenant – Adult” or “Tenant – Child” or “child under 5” for household members.  Must have AOS/Lease on file.
  • Apartment Renters select “Apartment – Adult” or “Apartment – Child or “child under 5”.  Must pay first using the payment section at the bottom.
  • Nannies – select “Other – Live-in Nanny” 
  • Long-Term guests, select “Other-Longterm”. Must pay first using the payment section at the bottom.

STEP 4 – PICTURES: Email pictures of all household members aged 5 & up (adults must provide proof of residency). Picture processing hours are Monday-Friday, 9:00am to 5:00pm:

• Acceptable photos and restrictions:
  • Adults should email copies of drivers’ licenses as they are required to show proof of residency showing the picture, address, name, and date of birth.  For security reasons, all other information can be crossed off. If the ID does not reflect the registered address, then settlement papers, utility bills, or a change of address card may be emailed.
  • Children aged 5 and older, email a current headshot or ID. If aged 4 and under, no photo is required.
  • Photos NOT accepted – NO PHOTOS WITH HATS OR SUNGLASSES. NO GROUP PHOTOS. Lifeguards need to be able to identify members easily for speedy check-in.

• How to submit photos:
  • Email photo(s) in either jpg or png format to pools@broadlandshoa.com.
  • Subject line of the email should be written as: “pool photos – household lastname”
  • Save and attach each member photo as a separate file to your email using the naming convention: “address.firstname” (i.e., 42001Ridgeway.Susan)
  • All member names must correspond with the registered names in your Cellbadge pool account to allow for proper import. Pictures will be processed within 3 business days.

READY TO GO TO THE POOL & FUTURE SEASONS

• Entering the pool: After the staff uploads photos and confirms your registration is complete, your virtual pool passes are ready. Remember, there are no physical pool passes provided – just head to the pools and state your name and address to the lifeguard so they can verify that your virtual pool pass is valid in the pool system.
• Register only once: After your registration is complete, no additional actions are required for future pool seasons unless there are changes in the age or residency of household members.

POOL HOURS & LOCATIONS (HOURS MAY CHANGE)
DURING POOL SEASON, MEMORIAL DAY WEEKEND TO LABOR DAY.

Special Events & Swim Meets Affecting Pool Hours:

• Float Nights—
• Swim Meet—
• ODSL End of Season Event—
• Middle School Pool Party—

GUESTS & LONG-TERM & APARTMENT MEMBERSHIPS & RULES